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  1. Frequently asked questions
  2. Gift Cards

Gift Cards

Learn how to use your gift card and find the answer to the most common questions when using gift cards.

  • Gift Cards

      How do I use the gift cards?

      How do I use the gift cards?

      Select the product, denomination, payment method, and pay with your favorite wallet. You will receive a receipt email...

      I am not able to redeem my gift card code

      I am not able to redeem my gift card code

      In case you are experiencing any issues when redeeming a gift card code, please ensure that your current IP address a...

      My gift card code was not delivered / Broken link.

      My gift card code was not delivered / Broken link.

      If your code was not generated, it may be that it can take a few moments for the request to be fulfilled by our provi...

      Some products are only for the Eurozone, what does this mean?

      Some products are only for the Eurozone, what does this mean?

      The countries that are part of the Eurozone for our products, are the ones that have replaced their national currenci...

      Gift card/Product is Out of Stock

      Gift card/Product is Out of Stock

      We keep track of all our products' stock and continuously work with our suppliers to have all of our products back in...

      I purchased the wrong gift card. What can I do?

      I purchased the wrong gift card. What can I do?

      If you have purchased the wrong card in error and have received a valid code that is unsealed we can refund your orde...

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Frequently asked questions
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